Star Rating and real reviews
At Direct2Florist, every customer is hugely important to us and to your chosen florist, which is
why we introduced our star rating system that ensures the florist will do everything possible to
keep your goodwill as they are accountable for every order. Every time an order is sent via
direct2florist.co.uk the customer is asked to submit a “star rating” from 1 to 5, which
represents your evaluation of the delivery and service. Real customer reviews are also
encouraged.
The results are posted in full public view on the florist’s record in the form of a star rating
and your comments may be accessed by potential customers, helping future customers choose their
florist based on previous customer experiences.